license server?

Isak

Hello everyone, i have tried to install GBS on my iMac but it won't work. When i tries to activate with the license key all i get is this:

ERROR - GBS has experienced an error trying to connect to the license server! [null]

What could be wrong?

Lavon

@Isak sorry about this. Our SSL certificate on the server expired and it causes the license server communication to fail. This is currently being addressed. Should be resolved in the next 24 hours.

Lavon

@Isak should be back up now.

Isak

@Lavon i still have the same problem, i still get the same message.

Lavon

@Isak Do you have any firewall setup blocking GBs access to the internet?

Isak

@No my router is as it always has been and the firewall in mac os x isn't even activated. So what can be the problem? I can't even start GBS as of now:/

Ludovic

Hello,

I have the same issue "ERROR - GBS Has experienced an error trying to connect to the license server! [null]"

:/

Isak

It really sounds like there is something wrong with the server, @Lavon is the server really ok?

Lavon

@Isak yes we are looking into this now.

Isak

@Lavon have you found out anything yet?

Lavon · Screen Shot 2015-05-29 at 7.05.02 PM.png

@Isak what settings do you have under "Allow apps downloaded from" in the Security & Privacy section?

Isak

@Lavon i tried to allow from anywhere now but it still won't work just the same message:/ Its so strange because everything is the same as before. It SHOULD work but it don't.

Ludovic

Hi,
i'm on a windows and i'm in the same case as @Isak :/

TimCS

I am also getting this message since upgrading from 648 to 650 of GBS. 648 always quickly flashed up with this message but then moved on so it must have found the server but 650 is failing to connect and is stopping GBS from loading now :(

TimCS

Isak

And i am using 649(freeuser)

Isak

@Lavon Any update on this? Is there an older version i can test? to se if it is version 649?

Lavon

@Isak unfortunately not yet. For some reason the app is just failing to communicate with the server ever since we renewed our SSL certificate. I will update this thread as soon as we ave a working build for you guys. I apologize for the inconvenience.

Lavon

@TimCS this is happening with all versions unfortunately.

TimCS

@Lavon

It is probably down to the fact that I have not been using GBS recently and then today decided to upgrade. Just thought I should mention it in case it was version related

Thanks

TimCS

Lavon

@Isak, TimCS, @Ludovic we have fixed the issue. A new build is on the way, in the next hour. Sorry about this guys.

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